Frequently Asked Questions

Choose a package or send us your travel dates and number of travellers through the quote form, WhatsApp or a phone call. We reply with a written quotation showing hotels, dates and price. Once you confirm, we guide you through documents and payment to complete the booking.

Booking early gives you more hotel and flight choices, especially for Ramadan, school holidays and the winter season. Contact us as soon as you know your preferred month so we can check availability.

An Umrah package usually combines visa assistance, hotel accommodation in Makkah and Madinah and transport between the airport and both cities. Depending on the package, it can also include flights, meals and ziyarat. Each of our packages lists exactly what is and isn't included.

Yes. Families and groups can book together, and we arrange room types and transport to suit the size of your group. Tell us the number of adults, children and infants in your enquiry.

It depends on the package. Each package shows whether flights are included, and we can add flights to any package on request. Your quotation always states clearly whether airfare is included.

Yes, we can arrange ziyarat of historical sites in Makkah and Madinah, either as part of your package or as a separate booking.

Requirements are set by the Saudi authorities and can change. Pilgrims are commonly asked for a passport valid for at least six months, recent photographs and the details needed for the visa application, and some travellers need additional documents. We confirm the current list for your case when you enquire.

We help you prepare your documents and submit the Umrah visa application through the applicable channels. The decision to issue a visa is made by the Saudi authorities, so no agency can guarantee approval. We keep you updated on the status of your application.

Yes, our Umrah packages include accommodation in Makkah and Madinah. The exact hotels, room type and distance from the Haram are confirmed in your quotation.

Most packages include transport between the airport, Makkah and Madinah. Private and family transport options are also available. The package page and your quotation show exactly what is covered.

Yes. Tell us the hotel you prefer and we will check availability and price for your dates. If it is not available, we will suggest comparable options.

Yes. You can choose double, triple or quad rooms depending on availability. Private rooms cost more than shared rooms, and the difference is shown in your quotation.

Accepted payment methods are confirmed with your quotation. Please ask our team about the options available for your booking and always request a receipt for every payment.

Cancellation terms depend on the package, the hotel and airline rules, and whether the visa has been processed. The terms that apply to your booking are shared in writing before you pay. See our cancellation policy page for details.

Yes, you can request Hajj travel information from us. Hajj from Pakistan is governed by the Ministry of Religious Affairs, and the available options change each year, so we explain what applies for the coming season when you contact us.

Call our office on 068-5563300, message us on WhatsApp at +92 300 5003063 or +92 333 6398712, email binqasimtours@gmail.com, or visit us at Chachran Road, Chock Zahir Pir, Rahim Yar Khan.