Refund Policy
Refunds depend on the services in your booking and the rules of the suppliers who provide them. This page explains our general approach; your quotation states the terms that apply to your booking.
Draft policy: highlighted items must be completed by the business owner, and the policy reviewed, before this website goes live.
Effective date: [effective date]
General principle
Where a supplier (airline, hotel, transport company) refunds us, we pass the refund on to you after deducting non-refundable charges and our service charges of [service charge].
Visa fees
Visa fees and application charges are normally non-refundable once an application has been submitted, including where a visa is refused. [owner to confirm]
Flights
Air ticket refunds follow the fare rules of the airline. Some tickets are non-refundable.
Hotels
Hotel refunds depend on the hotel’s cancellation terms and how close to the check-in date you cancel.
Processing time
Approved refunds are paid within [number of days] working days of receiving the refund from the supplier, by [refund method].
How to request a refund
Contact us in writing with your booking details. Bin Qasim Travel & Tours, Chachran Road, Chock Zahir Pir, Rahim Yar Khan, Pakistan. Phone 068-5563300, WhatsApp +92 300 5003063 / +92 333 6398712, email binqasimtours@gmail.com.